Settings => Advanced => Adaptive Transport Settings => EDT (set on inactive) On iOS devices you can disable EDT in the Workpace App: On Windows it’s just a Registry key which the users have to create:ĭefaults write HDXOverUDPAllowed -bool NO (Because of BYOD the user needs to do that … ) Luckily Julian Jakob gave me the hint to disable EDT on client-side. I also won’t give all the users dedicated desktops. Now my problem is, I can’t disable EDT for all pooled VDI as we have some users who really need it. It seems to fall back just works if the ports are closed. Usually, EDT is enabled and uses UDP for communication if the port is open and it’s possible.
If you don’t know what EDT is, Google EDT and Citrix 🙂 As soon they connect their device to another internet connection, for instance to the Wifi hotspot created with their mobile phone all works fine.įurther troubleshooting steps showed that if I publish a dedicated VDI with disabled EDT also all works fine. I noticed that all affected users have one thing in common, they all have UPC Cablecom as an Internet Provider. Some weeks ago first Incidents reached my team with the problem description that Users having a problem accessing their pooled Windows 10 desktops trough Citrix ADC (aka Netscaler).
